How to Ship Parcels, Letters, and Documents to Russia
Shipping a parcel to Russia requires proper packaging, compliance with customs regulations, and choosing a reliable shipping service. PMPaket simplifies the entire process with easy online booking, step-by-step support, and delivery throughout Russia.
Main Steps:
Packaging
- Use a sturdy cardboard box and fill empty spaces with protective packing materials.
- Write the recipient’s address in Cyrillic.
Customs Regulations
- As of October 2024, the duty-free import limit is €200.
- Shipments exceeding this value are subject to a 15% customs duty on the amount above the limit.
PMPaket Shipping Options
- Documents: €50, delivery in 7–12 business days, door-to-door.
- Premium: From €33, delivery in 10–18 business days, door-to-door.
- Standard: From €28, delivery in 21–24 business days, delivery to a pickup point.
How to Ship
- Complete your shipment details online.
- Pay securely online.
- Print the shipping label.
- Drop off your parcel at your local postal service.
Following these guidelines will help prevent delays and ensure your parcel reaches its destination safely and efficiently.
How do I send a parcel to Russia:
Step 1: Preparing Your Shipment
Proper packaging is essential to make sure your parcel reaches the recipient safely and in good condition.
Packaging Requirements
Choose sturdy boxes made of high-quality corrugated cardboard that match the weight and size of the items you are sending. To prevent damage, fill any empty space inside the box with protective materials such as bubble wrap, foam, or packing cushions. If you are sending fragile items, pack each item separately.
For documents and letters, use thick envelopes or mailing bags. If necessary, protect them with plastic sleeves. Seal all seams of the box with strong tape to prevent accidental opening during transport.
These simple steps will help you avoid delivery issues when shipping with PMPaket.
Prohibited and Restricted Items
Before sending your parcel, please make sure to review the Russian customs regulations. Some goods are prohibited or restricted for shipment. Check that your parcel complies with all legal requirements and does not contain items that require special permits or may be considered dangerous.
Labels and Addresses
Write the recipient’s address in Cyrillic and include the following details: full name, complete address (street, house number, apartment, city, region, postal code), and country (Russia). It is best to provide the contact phone number in international format.
Place the sender’s address in Latin letters in the upper left corner of the parcel. For extra reliability, include a separate sheet of paper with the recipient’s address inside the parcel.
All writing should be clear and made with waterproof ink. When completing the customs declaration, describe the contents of the parcel in detail and state the real value of the goods. This helps simplify customs clearance and can speed up delivery.
Once your parcel is securely packed and the addresses are correctly added, you can move on to preparing the required documents and checking the customs requirements.
Step 2: Customs Duties and Limits
When sending parcels to Russia, it is important to take current customs rules into account in order to avoid additional costs.
Since October 2024, the duty-free limit for parcels sent to Russia and EAEU countries is €200. If the declared value of the parcel does not exceed this amount, no additional customs payments are required.
If the value of the parcel exceeds €200, a customs duty of 15% is charged on the amount above the limit. For example, if a parcel is worth €300, the duty is calculated on the €100 difference.
In addition, some product categories have separate value limits. For example:
- Clothing, shoes, accessories, bags, jewelry, watches, cosmetics, and food products must not exceed €300 per item.
- For household appliances, vacuum cleaners, and office equipment, the limit is €750 per item.
Customs Value Limits by Product Category
| Product Category | Maximum Value per Item |
| Clothing, shoes, accessories, cosmetics, and similar goods | €300 |
| Household appliances, vacuum cleaners, and office equipment | €750 |
| Duty-free limit per parcel | €200 |
In the next section, we’ll explain how customs documentation and compliance with import regulations affect the shipping process and what you need to prepare before sending your parcel with PMPaket.
Step 3: Shipping Your Parcel with PMPaket
At this stage, you complete the booking process and can start shipping your parcel with PMPaket. Everything is done online and only takes a few minutes.
Calculating the Shipping Cost
Enter the country of dispatch, select Russia as the destination, choose the shipment type and weight, then click Calculate. You can do this using the calculator on the PMPaket website.
Three shipping options are available:
| Service Type | Price | Delivery Time | Delivery Method |
| Premium | €33 | 10–18 business days | To the door |
| Стандарт | €28 | 21–24 business days | To a post office |
| Standard | €50 | 7–12 business days | To the door |
Entering Sender and Recipient Details
Correct address details are essential for successful delivery. Mistakes in the address may lead to delays, returns, or additional costs.
Enter the sender’s full name or company name, complete address, including street, house number, apartment, city, postal code, and contact phone number. The recipient’s details should be entered in Cyrillic, including the six-digit postal code.
It is especially important to provide phone numbers for both the sender and the recipient. This allows the courier to clarify delivery details if needed.
After entering the details, proceed to payment and label generation.
Payment and Shipping Label
After calculating the cost, pay by bank card. The system will automatically generate a shipping label with a tracking number and send it to your email as a PDF file. Print it clearly so that the barcode is easy to read.
The label usually arrives at the specified email address within a few minutes. Print quality matters: a poorly readable barcode may make parcel processing more difficult.
Once the booking is complete, attach the label to the parcel and proceed to drop-off.
Parcel Drop-Off and Tracking
Attach the printed label to the parcel and make sure all old shipping labels or barcodes are covered. Then drop off the parcel at the nearest post office or postal kiosk and keep the receipt.
Tracking usually starts a few hours after drop-off. Through the PMPaket website or mobile app, you can follow all key stages of the shipment, including sorting, dispatch, customs clearance, and delivery.
The system automatically sends status updates to your email, so you do not need to check the tracking number constantly. If you have any questions or experience delays, you can contact PMPaket support via WhatsApp, Telegram, or the online chat on the website.
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Step 4: Delivery Options and Prices
After creating your shipment with PMPaket, the next step is to choose the delivery option that best fits your needs. PMPaket offers three main services: Documents, Premium, and Standard.
Delivery Service Types
Documents is the fastest option for sending documents. Delivery is door-to-door and usually takes 7–12 business days thanks to priority processing.
Premium is suitable for parcels up to 30 kg. Delivery usually takes 10–18 business days and includes full tracking and door-to-door delivery.
Standard is the most economical option, with delivery to a post office. Parcels up to 20 kg are usually delivered within 21–24 business days.
Example Delivery Prices
For shipments from Germany to Russia, the following basic rates apply:
| Service Type | Price for 1 kg | Price for 20 kg | Delivery Method |
|---|---|---|---|
| Documents | €50 | — | To the door |
| Premium | €33 | €125 | To the door |
| Standard | €29 | €69 | To a post office |
The final shipping price depends on the parcel weight and the country of dispatch. For example, sending a 1 kg parcel from Latvia with the Premium service may cost €50, which is higher than the basic rate for shipments from Germany. For an exact calculation, please use the online calculator on the PMPaket website.
Delivery Times
Documents are usually delivered within 7–10 business days thanks to priority processing.
Premium delivery usually takes 10–18 business days. Parcels to major cities such as Moscow and Saint Petersburg often arrive closer to the minimum delivery time. Delivery to remote regions may take longer.
Standard delivery usually takes 21–24 business days. Parcels to central regions often arrive faster than parcels to remote areas.
All delivery times are stated in business days and do not include public holidays. During peak periods, such as holiday seasons, delivery may take 2–3 days longer.
Step 5: Ensuring Fast and Safe Delivery
To make sure your goods arrive safely, it is important to pay attention not only to packaging, but also to additional safety measures. This is especially important for international shipments, where parcels go through a long route and multiple handling stages.
Safe Shipping Methods
Use strong, specialized packaging. The original manufacturer’s packaging is often not suitable for long-distance shipping. For heavy or fragile items, double-wall or triple-wall corrugated cardboard is recommended.
These measures help reduce the risk of damage and support timely delivery.
Conclusion: Key Points
Shipping parcels to Russia requires careful preparation. To avoid delays and unnecessary costs, it is important to use reliable packaging, complete customs information accurately, and follow the current restrictions.
PMPaket makes international shipping easier. In just a few minutes, you can create your shipment online: calculate the price, enter sender and recipient details, declare the contents, and pay for delivery. After that, simply drop off the parcel at the nearest post office in your EU country.
PMPaket offers delivery to all regions of Russia from across the European Union. Full tracking and support at every stage make the process clear, convenient, and reliable.
The success of your delivery depends on proper preparation and choosing the right shipping option. With the right approach and the support of PMPaket, your parcels can reach the recipient safely and without unnecessary complications.
FAQs
Is document shipping with PMPaket insured?
Yes. Every document shipment sent with PMPaket includes free shipping insurance at no additional cost. If a shipment is lost or damaged due to circumstances covered by our shipping terms, compensation is provided according to our policy. Unlike many shipping providers, insurance is included automatically, you don’t need to purchase it separately.
Can I track my documents during delivery to Russia?
Yes. Every document shipment includes tracking. After booking your shipment, you’ll receive a tracking number that allows you to follow its progress from dispatch to delivery. You can also check the latest status through your PMPaket account, and you’ll receive automatic email updates whenever the shipment status changes.
Which documents can I send to Russia?
PMPaket can be used to send most non-commercial documents, including passports, birth and marriage certificates, powers of attorney, contracts, diplomas, transcripts, visas, and other official paperwork. If you’re unsure whether your documents can be shipped, our support team is available seven days a week via WhatsApp, Telegram, or online chat.
